Last updated: 20 May 2026
You can cancel your subscription anytime from your account dashboard, or by writing to contact@psymind.app.
When you cancel:
If you have paid for a Pro or Premium plan and you are not satisfied, you can request a full refund within the first 14 days of the initial purchase. Write to contact@psymind.app with the subject "Refund request" and your purchase email.
Refunds are processed via Stripe within 5–10 business days. They are returned to the original payment method.
After the first 14 days, refunds are handled case-by-case. We refund unused, full billing periods when:
We do not refund partial billing periods after the first 14 days. We do not refund usage already consumed (meditations already generated and listened to).
Annual plans (Pro $59.99, Premium $149.99) qualify for the full 14-day refund window from the date of initial purchase. After 14 days, annual plans are non-refundable for the remainder of the year, but you can cancel anytime to prevent renewal at the end of the term.
Founding Member subscribers ($9.99/month for life) are subject to the same cancellation and refund rules. The locked-in founding price applies as long as your subscription stays active. If you cancel and re-subscribe later, the founding price is not guaranteed — you re-enroll at the then-current public price.
Lifetime purchases ($299 one-time) include a 14-day satisfaction guarantee. After 14 days, lifetime purchases are non-refundable. They include access to the agreed lifetime features for as long as PsyMind operates.
Please contact us before initiating a chargeback — we will work with you to resolve any billing issue. Unjustified chargebacks may result in account suspension.
Refund or cancellation questions: contact@psymind.app.
I read every email personally and reply within one business day.
— Eugen, founder